How to get your team back to the office, tips from an HR futurist
HR managers and leaders are grappling with this as companies scramble to increase in-person collaboration. A hardline approach of mandating […]
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Mexican online consumers prefer to buy from department store websites: how software
A retail company can rely on different types of software, such as inventory software , payment processing software , and customer service software , to manage
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Is your online sales strategy failing? Ideas to improve customer experience from a CX futurist
Small businesses that ne more sales should focus on improving their online presence, since that’s where the buyers are. In
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87% of consumers say they see too many ads on social media
Consumers in Mexico have long been using social media to shop , so retailers need to have a strategy to engage customers
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55% of customer service teams use software with AI-powered features
The medium- to long-term impact of AI on customer service will change the relationship between consumers and businesses. Gartner predicts
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Faster customer service: how technology helps Mexico become an international leader
Quality customer service is crucial to retaining and building customer loyalty. To be effective, customer service teams require interpersonal skills
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Capterra Software Buying Guide Methodology
Capterra provides a user-power review platform for evaluating software products. Capterra has publish over 2 million verifi reviews on over 45,000 software
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A project management coach’s strategy to improve the use of AI in companies
If you want to keep up with your competitors, you need to optimize your use of artificial intelligence (AI) for
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66% of project managers say that a high level of emotional quotient
Project management is not only about technical knowledge, strategic thinking, and using the right project management software , but also about interpersonal
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Capterra Mexico 2024 Press Room
February 14, 2024 – 35% of the managers survey believe that phishing attacks on companies are a cause for serious concern.
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7 manual processes every salesperson should stop doing
Retailers—all entrepreneurs, really—are busier than ever, with most business owners feeling like they don’t have enough time. Research by Microsoft
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Cannabis and retail: Interesting facts and new trends
Retail is abuzz with companies trying to carve out a niche in the burgeoning cannabis market. As cannabis becomes more