Multi-channel management: Centralizes communications from multiple channels. Giving agents a complete view of customer interactions.Integrations. Seamlessly combine contact center management […]
The question on which the reflection starts is the following: how can calls arrive from numbers that do not exist?
Making a call center professionally means buying compliant telemarketing lists. Many telemarketing and teleselling business managers think they are doing
It is forbidden to make phone calls before 9 am and after 8 pm from Monday to Friday. On Saturdays
Making sales calls to sell products or services is called a call center activity. Regardless of the number of operators
We have listed the main expenses you need to consider when setting up your outbound call center. The initial investment
To start an efficient outbound call center, it is essential to invest in reliable technology equipment . Each agent will
Starting an outbound call center is an exciting business opportunity. But it requires careful planning and a good understanding of
Remember that in both cases it is essential to ask for the telephone number to be filled in. Only in
Lead generation is the process of attracting and converting potential customers who are interested in a company’s products or services. The
Social networks are another effective promotion tool that helps attract new customers, increase reach and raise brand awareness. But if promoting
Based on the data you will be able to: Advantages of Marketing Create a value proposition . Package your services so
