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 Freshworks CRM: Best for breadth of features

Additionally, while Pipeliner offers a decent range of features, I noticed a lack of some automated features available in other CRMs. For example, there were no automated email sequences or reminders for inactive leads, which is essential for ensuring consistent follow-ups.

Price was another concern. As usa whatsapp data my needs grew, the cost of additional features would increase significantly, making it a less economical choice for small teams or businesses on a tight budget.

Rating

Features offered by Pipeliner CRM: 5/10

  • Visualize your leads in multiple pipelines with drag and drop
  • Track the source (and reason for loss) of your leads and analyze it.
  • Get a bird’s eye view breadth of features of what your prospects are doing in an in-app notification center.
  • Scan leads with a built-in business card scanner
  • Manage your leads email templates for Sales from your inbox with a convenient sidebar.

Features that Pipeliner CRM does not offer:

  • Send automated email sequences until prospects respond
  • Automatically enrich leads from publicly available information and email signatures
  • Reminders are sent breadth of features to ensure automatic follow-up when leads become inactive
  • Track leads with built-in email and website tracking
  • Use email templates in material data your Gmail inbox to manage your leads more productively.

G2 exam grading:

  • Ease of use: 9.4
  • Ease of installation: 9.2
  • Meets requirements: 9.3
  • Support Quality: 9.3
  • Ease of doing business with: 9.4
  • Ease of administration: 9.3

Freshworks CRM (formerly known as Freshsales) is a sales CRM from Freshworks, the company behind/originally called Freshdesk. Ereshworks was founded in 2010 to provide a better and cheaper solution for customer service teams.

Freshworks’ main selling point is its breadth of features. It has also managed to deliver this breadth of features through an easier-to-use interface than its competitor/predecessor in the same city, Zoho.